Privacy Policy

General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable data protection regulations (GDPR) as well as this Privacy Policy.

Data Controller

The controller responsible for data processing on this website is:

Wenzel Düsentechnik
Baachstraße 1
72574 Bad Urach
Germany

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have previously given at any time. The lawfulness of data processing carried out before the withdrawal remains unaffected by the withdrawal. Consent can be withdrawn directly through the cookie settings (our consent management tool).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority.

Data Collection on Our Website (Contact & Communication)

Contact Form

  • Type and Scope of Processing: If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact details entered there (e.g., name, email address), will be stored by us for the purpose of processing your inquiry and in case of follow-up questions.
  • Legal Basis:The processing of this data is based on Article 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary for carrying out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR) if such consent has been requested.
  • Storage Period: The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been fully processed). Mandatory statutory provisions, particularly retention periods, remain unaffected.

Inquiries by Email or Telephone

  • Type and Scope of Processing: If you contact us by email or telephone, your inquiry, including all resulting personal data (e.g., name, inquiry details, telephone number, email address), will be stored and processed by us for the purpose of handling your request.
  • Legal Basis: The processing of this data is based on Article 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary for carrying out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Article 6(1)(f) GDPR).
  • Storage Period: The data transmitted to us through your inquiry will remain with us until you request deletion, revoke your consent to storage, or the purpose for storing the data no longer applies.

Consent and Data Processing (Google EU Consent Policy)

We use a GDPR-compliant consent management tool (cookie banner) on our website. Through this tool, we obtain your explicit consent before loading tracking, mapping, and marketing services.

In accordance with the Google EU User Consent Policy, we inform you that:

  • Google, as a third-party provider, receives personal data (such as IP addresses and cookie IDs).
  • This data is used for advertising personalization, measurement purposes, profiling, and the provision of mapping services.
  • We record your consent choices and transmit them to Google (Google Consent Mode v2).

You may refuse your consent at any time through our consent banner or withdraw it with effect for the future. Detailed information on how Google processes data can be found in Google's Privacy Policy at google.com.

Google Services on this Website

The provider of the services listed below is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

General Information:
For further information regarding Google's use of data, please refer directly to Google's official Privacy Policy and Terms of Service at google.com.

https://business.safety.google/privacy/

Google Tag Manager

  • Type and Scope of Processing: We use Google Tag Manager. This service allows us to manage website tags through a user interface. The Tag Manager itself does not set cookies or store personal data. It merely triggers other tags (e.g., Google Analytics).
  • Legal Basis: Legitimate interest (Article 6(1)(f) GDPR) in the technical organization and management of our website.

Google Analytics (GA4)

  • Type and Scope of Processing: This website uses Google Analytics 4 to analyze user behavior. Cookies and device identifiers are used to measure data such as page views, session duration, and click paths. IP anonymization is enabled by default in GA4, meaning that your IP address is shortened by Google within the EU. Google uses this data to create reports for us.
  • Legal Basis: Consent (Article 6(1)(a) GDPR). Consent is given voluntarily through our cookie banner.

Google Ads & Conversion Tracking

  • Type and Scope of Processing: We use Google Ads to display advertisements in Google Search and across Google's advertising network. If you reach our website through a Google advertisement, a conversion cookie is set. Google processes this data (including IP addresses) to measure the success of our advertising campaigns and personalize advertisements.
  • Consent (Article 6(1)(a) GDPR).

Google Maps

  • Type and Scope of Processing: We integrate map material from the Google Maps service into our website. When using Google Maps, your browser establishes a direct connection to Google's servers. Data such as your IP address, search terms entered in the map field, and potentially your location data (if permitted on your device) are transmitted to Google.
  • Legal Basis: Consent (Article 6(1)(a) GDPR). The map service is only loaded after your active consent through the cookie banner.

Transfer of Data to Third Countries (USA)

Google processes data, among other locations, in the United States. Data transfers to the USA are based on the European Commission’s Standard Contractual Clauses, which serve as safeguards for maintaining the European level of data protection. Google is also certified under the EU-U.S. Data Privacy Framework.

Your Rights as a Data Subject

You have the right to:

  • Obtain information about your data stored by us (Article 15 GDPR).
  • Rectify inaccurate data (Article 16 GDPR).
  • Request the deletion of your data (“right to be forgotten”) (Article 17 GDPR).
  • Restrict processing (Article 18 GDPR).
  • Data portability (Article 20 GDPR).
  • Object to processing based on legitimate interests (Article 21 GDPR).

To exercise these rights, simply contact the controller listed above under section 1.

Server log files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include, in particular:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Time of the server request
  • IP address

This data is collected on the basis of Article 6(1)(f) of the GDPR. Our legitimate interest lies in ensuring the technically flawless display, as well as the security and stability, of our website. This data is not combined with other data sources. The data is stored only for as long as is necessary to ensure the operation and security of the website.